Jira Service Management

{"xsrfToken":"64f62178-6c7a-44d7-8af5-e3627db5e474_9ffbf81f8495ef0edf57358cd10a0b52553be4ea_lout","branding":{"id":"1","key":"esd","name":"Datarocks Service Desk","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#1c1dd9","headerLinkHoverBGColor":"#1c1dd9","headerBadgeColor":"#1c1dd9"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/c00d2105-f4bb-46b7-8c2a-6be079239c68/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5NzhhYmI1Yi01OTkxLTRmNjQtODA0OC05ZWU2OTA5MmNlMjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmMwMGQyMTA1LWY0YmItNDZiNy04YzJhLTZiZTA3OTIzOWM2OCI6WyJyZWFkIl19LCJleHAiOjE2MTQ1NTE3NzgsIm5iZiI6MTYxNDU1MTExOH0.ZOBW1Pgl777sx7MDwIVy1FasE2Sca40Qomis15hNdy0&client=978abb5b-5991-4f64-8048-9ee69092ce27&mode=fit","logoId":"c00d2105-f4bb-46b7-8c2a-6be079239c68","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Data Rocks Help Center","sharedPortalName":"Data Rocks AG Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Data Rocks Help Center","sharedPortalName":"Data Rocks AG Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/6e3a6dc2-773d-4962-b267-3dd2561c846f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5NzhhYmI1Yi01OTkxLTRmNjQtODA0OC05ZWU2OTA5MmNlMjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZlM2E2ZGMyLTc3M2QtNDk2Mi1iMjY3LTNkZDI1NjFjODQ2ZiI6WyJyZWFkIl19LCJleHAiOjE2MTQ1NTE3NzgsIm5iZiI6MTYxNDU1MTExOH0.Q9MZxQrad_ULnPjQU-WDEbku9d65pE_iuogsxdXus0o&client=978abb5b-5991-4f64-8048-9ee69092ce27&height=300&mode=fit","bannerMediaApiFileId":"6e3a6dc2-773d-4962-b267-3dd2561c846f","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"esd","projectId":10003,"serviceDeskId":1,"name":"Datarocks Service Desk","description":"Welcome! You can raise a External service desk request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":10472,"iconUrl":"https://datarocks.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10472","groups":[1],"key":""},{"id":"2","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"Choose this if you have questions about licensing or billing.","icon":10483,"iconUrl":"https://datarocks.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10483","groups":[1],"key":""},{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"Trying out our product and want more information? Select this and we'll be happy to answer your questions.","icon":10491,"iconUrl":"https://datarocks.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10491","groups":[1],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":10466,"iconUrl":"https://datarocks.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10466","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10492,"iconUrl":"https://datarocks.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10492","groups":[],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10476,"iconUrl":"https://datarocks.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10476","groups":[1],"key":""},{"id":"7","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"Let us know your idea for a new feature.","icon":10511,"iconUrl":"https://datarocks.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10511","groups":[1],"key":""},{"id":"8","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"See a place where we can do better? We're all ears.","icon":10498,"iconUrl":"https://datarocks.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10498","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,2,3,4,6,7,8]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"6bb83e31-c344-3bef-8183-798b9922608b","appLinkName":"System Confluence","appLinkUrl":"https://datarocks.atlassian.net/wiki","spaceKey":"ESD","spaceName":"External service desk","spaceUrl":"https://datarocks.atlassian.net/wiki/spaces/ESD"},"labels":[],"projectKey":"ESD","serviceDeskId":1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ESD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Data Rocks AG Help Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://datarocks.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}