{"xsrfToken":"23f645c3c28db47bea465d6d9e92105b23963dc8_lout","branding":{"id":"1","key":"esd","name":"Quantum Estimator Service Desk","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#1c1dd9","headerLinkHoverBGColor":"#1c1dd9","headerBadgeColor":"#1c1dd9"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/c00d2105-f4bb-46b7-8c2a-6be079239c68/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5NzhhYmI1Yi01OTkxLTRmNjQtODA0OC05ZWU2OTA5MmNlMjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmMwMGQyMTA1LWY0YmItNDZiNy04YzJhLTZiZTA3OTIzOWM2OCI6WyJyZWFkIl19LCJleHAiOjE3MzQ4MDQyOTgsIm5iZiI6MTczNDgwMzY5OH0.d3Ce0Zj94EsSyYXPZiciJF0Ynk7uBqpf1PhrHO57cdo&client=978abb5b-5991-4f64-8048-9ee69092ce27&mode=fit","logoId":"c00d2105-f4bb-46b7-8c2a-6be079239c68","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Data Rocks Help Center","sharedPortalName":"Data Rocks AG Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Data Rocks Help Center","sharedPortalName":"Data Rocks AG Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/6e3a6dc2-773d-4962-b267-3dd2561c846f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5NzhhYmI1Yi01OTkxLTRmNjQtODA0OC05ZWU2OTA5MmNlMjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZlM2E2ZGMyLTc3M2QtNDk2Mi1iMjY3LTNkZDI1NjFjODQ2ZiI6WyJyZWFkIl19LCJleHAiOjE3MzQ4MDQyOTgsIm5iZiI6MTczNDgwMzY5OH0.lbKX7JR2PpuTAHT0XTL_lPcSAIXp4BecsHbL6BdHwUk&client=978abb5b-5991-4f64-8048-9ee69092ce27&height=300&mode=fit","bannerMediaApiFileId":"6e3a6dc2-773d-4962-b267-3dd2561c846f","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"esd","projectId":10003,"serviceDeskId":1,"name":"Quantum Estimator Service Desk","description":"<p>Welcome! You can raise a External service desk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"2","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10483,"iconUrl":"https://datarocks.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10483","groups":[1],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10466,"iconUrl":"https://datarocks.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[1],"key":""},{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10491,"iconUrl":"https://datarocks.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[1],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10476,"iconUrl":"https://datarocks.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[1],"key":""},{"id":"7","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10511,"iconUrl":"https://datarocks.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[1],"key":""},{"id":"8","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10498,"iconUrl":"https://datarocks.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10472,"iconUrl":"https://datarocks.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://datarocks.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,2,3,4,6,7,8]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"6bb83e31-c344-3bef-8183-798b9922608b","appLinkName":"System Confluence","appLinkUrl":"https://datarocks.atlassian.net/wiki","spaceKey":"ESD","spaceName":"External service desk","spaceUrl":"https://datarocks.atlassian.net/wiki/spaces/ESD","isServer":false},"labels":[],"projectKey":"ESD","serviceDeskId":1,"kbLinkDomainURLs":["https://datarocks.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ESD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5NzhhYmI1Yi01OTkxLTRmNjQtODA0OC05ZWU2OTA5MmNlMjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ4MDQ4OTgsIm5iZiI6MTczNDgwMzY5OH0.S2Nng97A3NYWrfMg1RHbjHVX3UUJ2KzxqUPiC4C3m5A","targetCollection":"upload-project-10003","endpointUrl":"https://api.media.atlassian.com","clientId":"978abb5b-5991-4f64-8048-9ee69092ce27","tokenDurationInMins":20}},"sharedPortal":{"name":"Data Rocks AG Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://datarocks.atlassian.net/wiki","kbLinkDomainURLs":["https://datarocks.atlassian.net"]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/1?xdm_e=https%3A%2F%2Fdatarocks.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJmOTRjNDkxNDM1NjIzNWUwMmU1NzJhNmMyNWFhY2MzMjg2NjhkMTZmMjZjYmQ4Y2VlZDVlOGM2ZGMxMzQ5YmZmIiwiaXNzIjoiYWMxMGY1ZjQtN2UwZS0zMjc5LWEyNTgtMGZmMDk4Y2EyNjkyIiwiY29udGV4dCI6e30sImV4cCI6MTczNDgwNDU5OCwiaWF0IjoxNzM0ODAzNjk4fQ.rkoUcW7featvLomC_wRGhwa05-qYBfcjpTCA4vJY9ic\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImFjMTBmNWY0LTdlMGUtMzI3OS1hMjU4LTBmZjA5OGNhMjY5MiIsImNvbnRleHQiOnsidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvZGF0YXJvY2tzLmF0bGFzc2lhbi5uZXQiLCJkaXNwbGF5VXJsU2VydmljZWRlc2tIZWxwQ2VudGVyIjoiaHR0cHM6XC9cL2RhdGFyb2Nrcy5hdGxhc3NpYW4ubmV0In0sImppcmEiOnsicHJvamVjdCI6eyJrZXkiOiJFU0QiLCJpZCI6IjEwMDAzIn19fSwiZXhwIjoxNzM0ODA0NTk4LCJpYXQiOjE3MzQ4MDM2OTh9.CaqlX4adP2kYN0lUI8bcHp7aB9utPoI-__H3gI2SQSc\", \"structuredContext\": \"{\\\"url\\\":{\\\"displayUrl\\\":\\\"https://datarocks.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://datarocks.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"ESD\\\",\\\"id\\\":\\\"10003\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"ESD\\\",\\\"project.id\\\":\\\"10003\\\",\\\"servicedesk.serviceDeskId\\\":\\\"1\\\"}\",\n \"timeZone\":\"Europe/Zurich\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://datarocks.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=datarocks","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"23f645c3c28db47bea465d6d9e92105b23963dc8_lout","baseUrl":"https://datarocks.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://datarocks.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"978abb5b-5991-4f64-8048-9ee69092ce27","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"c0babf0c12a74a91950bbb79e62b9628","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}